NKMZ offers individual service concepts and the most up-to-date spare parts for pumping equipment repair work. NKMZ specialists undergo special training and constantly improve their professional skills.

The Service Center of NKMZ provides its customers with a wide range of services:

• Maintenance
• supply of original spare parts
• warranty repair
• post-warranty repair
• installation and commissioning

Repair of pumping equipment is possible both on the territory of the enterprise and on the territory of the customer, with the departure of the service center specialists. After repair, acceptance tests of equipment are carried out on the territory of NKMZ in accordance with the requirements of GOST ISOO 9906 and GOST 6134-2007 for the first accuracy class on our own certified test stand, with the determination of the actual (real) performance of the equipment (such as flow, pressure, efficiency, power, etc.). According to the test results, a protocol is issued.

Warranty maintenance of pumping equipment of our own production is carried out in agreement with the customer within the framework of warranty obligations, with the exception of the detection of mechanical damage or interference with the design. Subject to the conclusion of the contract, the Service Center also provides post-warranty services. Carrying out warranty and post-warranty service is carried out both on the territory of the customer and at the manufacturing plant.

The Service Center, along with repair and warranty service, performs commissioning with a visit to the customer’s facilities.

The service center has a staffed staff, as well as all the necessary equipment for adjustment and repair.